Jaecoo dealership suspends staff over dashcam vaping incident
Icon Jco Puchong suspended staff after dashcam footage revealed technicians vaping and using abusive language in a customer's car.Summary
Icon Jco Puchong, a Jaecoo and Omoda service center, suspended several technicians after dashcam footage surfaced showing them vaping and using abusive language inside a customer’s vehicle. The footage, widely circulated on social media, included a technician telling the car owner to “go and die.” The dealership management acknowledged the incident, stating that such behavior violated workplace standards and was unacceptable. The involved staff were immediately suspended pending an internal investigation. The company has reached out to the customer with a goodwill resolution, awaiting their response, and disciplinary proceedings against the staff are ongoing. The incident sparked online criticism regarding professionalism and respect for customer property.
(Source：Thesun)
